These Terms and Conditions apply for purchases made via the online platform “www.csgemstones.com”, which is operated by Clemens Schwarzinger Gemstones e. U., L-Bauer-Straße 19, 4600 Wels Austria.

The photos displayed on the website display the quality and color of the gemstones as good as possible, however, please keep in mind that different light conditions might have a dramatic effect on the color. If you are not satisfied with what you have received please return the item(s) within 14 business days for a full refund (except shipping costs).

Please fill out our contact form and specify the items you are interested in. You will receive an email with a quote together with these terms and conditions. An order can be placed by replying to this email and indicating that you accept the terms and conditions.

Shipping and Handling:

We ship worldwide, but due to the many different postal services available we ask you to get in touch with us in order to determine the correct shipping rate for your purchase. Please specify if you want fast or slow delivery and if you want insurance. We cannot be held responsible for items that are lost during transport.

Payment must be done in advance before the items are shipped. It is possible to pay with either PayPal or bank transfer. All prices are in European Euros (€) and do not include any taxes. As a small enterprise we do not collect taxes.

Data protection:

To place an order we need your name, (company), mailing address and email address. These data will be stored offline and not made available to others. A copy of the order form will also be kept on an individual computer. In case you have any question about data protection please contact office(a)csgemstones.com, Clemens Schwarzinger, L-Bauerstraße 19, 4600 Wels.

All photos on this website are copyrighted and must not be used without the written permission of Clemens Schwarzinger Gemstones e. U.

Place of execution and jurisdiction is Wels, Austria.